FAQ

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email along with the link to track your order.

Delivery times may vary depending on the delivery location as well as the type of product you order.
Normally, once you’ve placed your order, it usually takes 24 to 36 hours to process and mark it ready-for-delivery.

There are no hidden costs or additional shipping charges. The total price mentioned on the product page next to the photograph is the final price. What you see is what you pay.

Our customer service team is available throughout the week, all seven days from 8 am to 6 pm. You can reach us at email.

To make changes to your order, please reach out to support by submitting your request via “contact us” form.

Yes, we do accept returns subject to fulfilment of the following conditions:

– The item must have been sold on our online store
– The item shouldn’t have been used in any way
– The item should have its original packaging with all the tags etc.
– The return or exchange request is made within 7 days of delivery.

To request for a return, please reach out to support by submitting your request via “contact us” form. A member of our support staff shall respond as soon as possible.